We help you build profitable international relationships
When do you need to upgrade your international sales?
When a company is not the cheapest anymore and:
it will have to upgrade it's international sales too.
You'll have to communicate (more) according to the expectations of your foreign buyers; Emailing only is not sufficent for sure.
Why New Thoughts?
-
New Thoughts has extensive experience when it comes to international sales;
-
New Thoughts' Western consultants really understand how you can communicate effectively with your foreign customers.
New Thoughts' Western consultants can advise you how to implement an efficient and effective sales - and customer service organization for overseas markets.
If you need help boosting the quality of your interternational sales - and customer service teams: Then ask New Thoughts. Overseas marketing is her expertise!
How does it work?
New Thoughts' Western consultants of the International Sales and Customer Service department are usually hired on an hourly basis for a specific project. However, the entry-level services mentioned below are executed for a fixed price. Also there is a wide range of training possibilities available to help boost your teams skills level.
Entry-Level Services
International Sales and Customer Service department has two entry-level services available.
1. Recruit Sales - and / or Customer Service rep(s) for your Company within one week
New Thoughts' Western consultants can find and select sales and / or customer service reps for your company within one week:
-
Write profile: Based on your requirements, the Western consultants will write a profile and a recruitment ad.
-
Post job-ad: New Thoughts will post your job-ad on relevant job-boards and send emails to relevant contacts that might generate good candidate reps for your company.
-
Pre-select: New Thoughts will do a pre-selection based on resumes and interviews per phone.
-
Interview: New Thoughts' Western consultants will interview pre-selected candidates for at New Toughts' offices in Guangzhou.
New Thoughts will select on:
-
the candidate's match with your company;
-
the candidate's core qualities related to the profile and
-
the quality - and duration of the candidate's previous experiences.
Finally, New Thoughts' Western consultants will present the selected candidates (approx. 2-5 per vacancy) to you.
Ofcourse, you will make the final decision on hiring - with the candidates selected - yourself.
So, if you want recruit the best possible Chinese - and / or foreign sales - and / or customer service reps in one week: Then contact New Thoughts now and ask for your quotation for this service.
2. Upgrade the quality of your International Emails and - Quotations in one day
In two in-company sessions of a half-a-day each, New Thoughts' Western consultants help your team redesign your international emails and - quotations.
-
Analyse Present Correspondence: The Western consultants will check the quality of your present international emails and quotations and ask lots of questions regarding the perceived effectiveness.
-
Explain Western way of Communication: The Western consultants will showcase effective emails and - quatations and specifically identify where to improve the present international correspondence of your team.
-
Re-write Emails and Quotations: The Western consultants will actually re-write your international emails and - quotations together with your team.
-
Teach Application: The Western consultants will teach your team how to use and specifically to customize the new email - and quotation standards in practice.
So, if you want to communicate more effective with your international emails and - quotations: Then contact New Thoughts now and ask for your quotation for this service.
International Sales Training
The International Sales and Customer Service department has a wide range of training possibilities to help boost your team's skills level.
For more details on the first upcoming International Sales Training of your interest click on one of the links below:
Agenda:
Select the international sales training of your interest and the date and time that suits you best and contact New Thouhgts now to participate
The Western way
In all her training - and workshop programs New Thouhgts works amongst others with New Thoughts' famous East-West Management Compass to help you communicate the Western way when applicable.
New Thoughts' East-West Management Compass
For more information on New Thoughts' Entry-level Services and Training & Workshops click on one of the links below:
- Make your New International Value Proposition / 'Pitch' the Western Way in one day ( click )
- A New International Marketing Strategy for your Company in one week( click )
- Learn How to Find & Select Foreign Distributors and - Sales Agents in one day ( click )
- Learn how to promote your Company / Product on Specialized Media ( click )
- International Sales Training: The Program and Agenda ( click )
- Workshops on Brand Marketing ( click ) and Design (
click )
Customized Training ( clikc )
10 free thoughts on international sales:
1. Do make sure you understand the marketplace and the customer's needs and wants yourself: If necessary, let professional marketers that know your target market(s) research customers and develop structures to manage customer data.
2. If necessary, do get professional help when selecting (foreign or domestic) staff for your international sales - and customer service organization.
3. Do make good labour contracts for your sales - and customer service reps with incentives that focus on short - and long term performance and actively protect your interests: Make sure you comply with all local laws, rules and regulations and select a local legal partner that helps you enforce.
4. Do make sure that any sales activity derives from a sales plan that is in line with your marketing strategy.
5. Do realize that competing on more than (low) price in general and focusing on brand-name exports specifically require a high level of skills for the sales - and customer service organization: Make sure your staff is driven by your company's distinctive capacities and added value.
6. Do make sure your sales - and customer service reps have thorough understandings of their foreign prospects / buyers: They should be cultural sensitive.
7. Do provide your sales - and customer service reps with practical rules of thumb and do's and don'ts in business communications for the international markets they serve; Make sure your organization learns from it's failures and successes on a daily basis.
8. Do bring focus into your customer relationship management by identifying your stars and potentials and making clear choices in when, how and to who attention is given.
9. Do develop any customer relationship overseas with respect for - and in mind the local culture, - history and stage of development: Do not think light of prejudices.
10. Do get in-touch with one of our Western consultants in the International Sales and Customer Service department now: Call (020) 388 60668 Extension 1011, send an email or contact us via this website.
Mr. Rogier E.A. de Jong B.Ec. MBA, CEO of New Thoughts, is heading the Strategy & Planning department personally.
In his consultancy practice Mr. De Jong specializes in Brand Strategy and developing strong international Marketing Channels.
Mr. De Jong works from the marketing proverb "narrow your focus and dominate your markets". He is confident that Chinese brands will conquer the world the next decade and is proud to be one of the "marketing mercenaries" that will facilitate this development.
For more information, please contact: 
TEL: +86 20 38905543
FAX: +86 20 38776593
EMAIL: info@xinsiwei.cn.com
|
